Account Manager

We are trying to find an Account Manager to produce long-term, trusting relationships with this customers. The Account Manager’s role is to supervise a portfolio of assigned customers, develop new customers from existing clients and actively seek new sales opportunities.

What does an Account Manager do?

Account management responsibilities include developing strong relationships with customers, connecting with key corporate executives and stakeholders and preparing sales reports. Account Managers also answer client queries and identify new customers opportunities among existing customers. With this role, you will liaise with cross-functional internal teams (including Customer Service and Product Development departments) to increase the entire customer experience. It may necessitate occasional travel.

In the event you are familiar with account management software (CRM), have a flair for client communication and understand consumer behaviour, we’d like to meet up with you. Ideally, candidates for this role will have learned to meet ambitious individual and team-wide sales quotas.

Ultimately, a prosperous Account Manager should collaborate with this sales team to accomplish quotas whilst keeping our clients satisfied and engaged with this product or service within the long-run.

Job Responsibilities:

  • Perform the duties of charge reason for contact for all those customer account management matters
  • Build and sustain strong, long-lasting client relationships
  • Negotiate contracts and close agreements to maximize profits
  • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
  • Be sure the timely and successful delivery of our solutions reported by customer needs and objectives
  • Clearly communicate the progress of monthly/quarterly initiatives to bodily and mental stakeholders
  • Develop new customers with existing clients and/or identify elements of improvement to meet up with sales quotas
  • Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
  • Prepare reports on account status
  • Collaborate with sales team to name and grow opportunities within territory
  • Help with challenging client requests or issue escalations when necessary

Candidate Requirements:

  • Proven work experience for an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
  • Demonstrable chance to communicate, present and influence key stakeholders in any respect stages of a corporation, including executive and C-level
  • Solid exposure to CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
  • Experience delivering client-focused approaches to customer needs
  • Proven chance to juggle multiple account management projects at one time, while maintaining sharp awareness of detail
  • Excellent listening, negotiation and presentation abilities
  • Strong verbal and written communication skills
  • BA/BS degree in Business Administration, Sales or relevant field

Work Trial:

Mode: ( Video / Voice / In-Person)
Work trial period varies based on individual applications.
Further information will be provided once your application is assessed.


Company Details

RGC Global

Follow    171
Melbourne
Other Industry
1000+ Employees
Business Formal
Chinese, Dutch, Spanish; Castilian