Junior Account Manager

We are trying to find a Junior Account Manager to are the very first point of contact with existing customers, answer their queries and increase client satisfaction.

If you enjoy creating effective solutions and working toward achieving goals, this career suits you. You will employ your communication skills to identify and address clientsê needs while representing our company in a very positive way. Previous support services experience will likely be an advantage.

Ultimately, you are going to promote building profitable, long-term relationships with the clients to succeed in our business objectives.

Job Responsibilities:

  • Gather facts about assigned clients (e.g. company size, needs and pricing plans)
  • Contact clients to comprehend their requirements and work for a sales plan
  • Provide after-sales support to retain customers
  • Ensure prompt and accurate solutions to clientsê queries
  • Build strong client relationships, through regular communication
  • Report on the status of accounts
  • Suggest company products/services that maximize client satisfaction
  • Communicate product and pricing details clearly
  • Coordinate with Account Executives and Account Managers to make customized sales plans for key clients
  • Promote new products/services to existing customers

Candidate Requirements:

  • Proven work experience for a Junior Account Manager or relevant sales role
  • Experience with CRM software (e.g. Salesforce)
  • Familiarity with sales principles and capacity to deliver excellent customer experience
  • Strong (verbal and written) communication skills with the power to engage
  • Effective presentation and negotiation skills
  • High penetration of professionalism
  • Good time-management skills by using a problem-solving attitude
  • BSc degree in Business Administration, Marketing or relevant field

Work Trial:

Mode: ( Video / Voice / In-Person)
Work trial period varies based on individual applications.
Further information will be provided once your application is assessed.


Company Details

jNetwork

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Australia
Staffing/Recruiting
1000+ Employees
Casual
Afrikaans, Arabic, Chinese, English