CRM Director

We are seeking a CRM Director to put and monitor marketing strategies that can foster profitable long-term relationships with clients.

With this role, you might coordinate with our Sales and Marketing directors to enhance our company’s market presence and increase customer engagement. To be successful in it, you should have solid knowledge about Customer Relationship Systems and KPI metrics. You should also be able to spot new opportunities and proactively address customer concerns.

Ultimately, we I would love you to raise revenues and get business goals by building a customer-oriented company.

Job Responsibilities:

  • Monitor relationships with existing customers through CRM systems
  • Ensure the CRM system provides a highly effective sales funnel
  • Develop and implement marketing methods that can drive new customers
  • Set specific marketing methods to retain customers
  • Plan and manage multi-channel marketing campaigns
  • Suggest new approaches to address customersê needs
  • Track marketing metrics and trends, like conversions and web analytics
  • Assist with organizing promotional events to succeed in potential clientsê
  • Review and choose CRM software fitting our company’s needs
  • Conduct general market trends to follow along with trends and competition

Candidate Requirements:

  • Proven work experience as a CRM Director or similar role
  • Solid background in customer acquisition strategies
  • Technical expertise with CRM and analytical systems
  • Information about internet website marketing methods and greatest practices
  • A capability to manage marketing projects end-to-end
  • Strong communication skills as well as a customer-oriented attitude
  • BSc in Marketing or relevant field

Work Trial:

Mode: ( Video / Voice / In-Person)
Work trial period varies based on individual applications.
Further information will be provided once your application is assessed.


Company Details

RGC Global

Follow    171
Melbourne
Other Industry
1000+ Employees
Business Formal
Chinese, Dutch, Spanish; Castilian