Front Office Manager

We are trying to find a Front office manager to regulate our reception area. You may work as the face of our organization and ensure visitors obtain a heart-warming welcome. Additionally, you will coordinate all front desk activities, including calls, reservations and guestsÕ services.

As a Front office manager, you should combine a great personality having a dynamic professional attitude to supervise and lead our team. Our ideal candidate can deal efficiently with complaints and it has a compelling support services approach.

Ultimately, you must be able to ensure our front desk provides professional and friendly service to our own customers.

Job Responsibilities:

  • Ensure front desk is tidy and it has all necessary stationery and material (e.g. pens, forms and informative leaflets)
  • Train, supervise and support office staff, including receptionists, security and contact centre agents
  • Schedule shifts
  • Ensure timely and accurate support services
  • Handle complaints and specific customersÕ requests
  • Troubleshoot emergencies
  • Monitor stock and order office supplies
  • Ensure proper mail distribution
  • Prepare and monitor office budget
  • Keep updated records of office expenses and costs
  • Ensure company’s policies and security requirements are met

Candidate Requirements:

  • Proven work experience like a Front desk manager or Reception manager
  • Mitts expertise in office machines (e.g. fax machines and printers)
  • Thorough knowledge of support services, office management and basic bookkeeping procedures
  • Proficiency in English (oral and written)
  • Solid knowledge of MS Office, particularly Excel and Word
  • Excellent communication and manners
  • Good organizational and multitasking abilities
  • Problem-solving skills
  • High School diploma; additional certification is a plus

Work Trial:

Mode: ( Video / Voice / In-Person)
Work trial period varies based on individual applications.
Further information will be provided once your application is assessed.


Company Details

jNetwork

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South Africa
Staffing/Recruiting
1000+ Employees
Casual
Afrikaans, Arabic, Chinese, English