Dispatcher

We are searching for a reliable Dispatcher to behave as a communication point for emergency and non-emergency calls. You are going to receive requests, transmit messages and track vehicles.

The optimal candidate has to be primarily a fantastic communicator and able to remain calm and composed, especially in emergency situations. You will need to be capable to multi-task in addition to take the appropriate action with little supervision.

The objective is make it possible for different parties to communicate well by ensuring the accurate and timely transmission of information.

Job Responsibilities:

  • Receive emergency and non-emergency calls and record significant information
  • Address problems and requests by transmitting information or providing solutions
  • Receive and dispatch orders for products or deliveries
  • Prioritize calls in line with urgency and importance
  • Use radio, phone or computer to give crews, vehicles and other field units to appropriate locations
  • Monitor the road and status of field units to coordinate and prioritize their schedule
  • Provide field units with specifics of orders, traffic, obstacles and requirements
  • Enter data in computer system and look after logs and records of calls, activities and other information

Candidate Requirements:

  • Proven experience as dispatcher or relevant position
  • Tech-savvy with knowledge of relevant methods (CAD)
  • Fast typing with knowledge of data entry
  • Understanding of procedures and guideline for emergency situations
  • Familiar with English (oral and written)
  • Outstanding organizational and multitasking abilities
  • Active listener with excellent communication skills
  • Sound judgement and critical thinking
  • Twelfth grade diploma

Work Trial:

Mode: ( Video / Voice / In-Person)
Work trial period varies based on individual applications.
Further information will be provided once your application is assessed.