Retail Banker

We’re buying a Retail Banker to aid our customersÕ and advise them on the finances. You’ll be the face area of our bank and we’ll depend for you to provide high-quality customer service.

In this role, you may need to communicate effectively to serve many different customers. Excellent people skills and patience are critical to this position. We also expect one to be confident, reliable and quick to eliminate issues.

Job Responsibilities:

  • Open and close checking and savings accounts
  • Advise customersÕ on financial services (e.g. lines of credit and mortgages)
  • Cross-sell products and services
  • Approach and to remain new customersÕ
  • Collaborate with other professionals to make certain high-quality customer service
  • Perform various clerical tasks (e.g. filing)
  • Handle customer complaints and solve problems

Candidate Requirements:

  • Proven experience as a retail banker or similar role; sales or customer service experience is just a plus
  • Knowledge of retail banking rules and procedures
  • Working knowledge of banking software and MS Office
  • Patience and problem-solving ability
  • Customer-oriented attitude
  • Outstanding communication skills
  • BSc/BA in Accounting, Business Administration or related field

Work Trial:

Mode: ( Video / Voice / In-Person)
Work trial period varies based on individual applications.
Further information will be provided once your application is assessed.

Company Details

RGC Global

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Other Industry
1000+ Employees
Business Formal
Chinese, Dutch, English, Spanish; Castilian